- YOU ASKED FOR IT! And so here we are with these stunning galaxy prints.
- Made of neoprene material.
- Do note that the prints are random (we understand that you might prefer some shades but we couldnt really control it). ♥We will make a few more pieces of each size and we would recommend that you come down to our event to choose the actual piece, else we will make new pieces base on the sizes you have ordered and let it surprise u 😁
- Handmade Pet Bowties
- Available in 3 sizes: Small (9.5cm x 5.5cm) , Medium (11cm x 7cm) and Large (12.5cm x 8cm)
- For customisation into XS or XL sizes, kindly drop us a message at +65 8112 8137
- Comes in matching hairtie version for humans!
All orders will be packed and mailed out within 3-5 working days upon receipt of payment. The estimated delivery time is from date shipped. Do note that delivery time frame might be affect during peak periods such as Chinese New Year/ Christmas seasons and will take a longer time to clear.
Kindly choose one of the following delivery/collection methods for your orders:
(A) Normal Mail via Singpost (For small / lightweight items >2kg)
- + SGD$1.50 onwards
- Mailed to letterbox
- Not insured and non-trackable
- Deliver within 3-5 working days
(B) Registered Mail via Singpost (For small / lightweight items >2kg)
- + SGD$2.50 onwards (Depending on weight)
- Door step delivery
- Tracking number will be provided
- Deliver within 2-5 working days
(C) Self-collection at Seng Kang (NE16)
- Available only on weekdays night / weekends (Exact date and time to be arranged)
- Recommended for bulky/ fragile items
We are currently working on worldwide shipping! Should you be keen in our products, kindly drop us an email at email@example.com and we will assist you from there :) Shipping fee will vary depending on the destination country and weight of parcel.
At Making Mermaids, we strive our best to provide you with the most seamless and happy shopping experience. Thus, we will ensure that all products sent out are curated for its quality.
You may return the product under the following circumstances:
Wrong product received / wrong colour
This will be verified with the actual order for the correct order and design. For self-collection, kindly check on the items upon collection.
Product with manufacturing defect
Should you find any manufacturing defects upon receiving/ collection, kindly contact us within 3 working days (either through Facebook/ Whatsapp/ Email to firstname.lastname@example.org. Please provide a description and image of the defect. Items must in original packaging and condition as it was received. Making Mermaids reserves the right to decide on the ex-changeability of the product.
- Wrong size (request for exchange will be considered on a case to case basis)
- Due to hygiene reasons, accessories such as earrings are non-refundable/ exchangeable. For customers who have sensitive skin, do take note of the material of the jewelry prior to carting out (it is recommended that sensitive skin users to choose 925 silver base).
- Sales items are NON returnable/ refundable/ exchangeable.
- We do regret that we do not allow exchange/refund if the product is dis-satisfactory to you due to: Allergy, wear and tear, damaged product due to usage.
Kindly provide your:
2) Contact details
3) Order number and item for return/exchange
We will contact you upon receiving your request for further information regarding the exchange process.